1. One-Year Service Warranty: provides a 12-month service warranty for material, spare parts and any kind of manufacturing faults.
2. Five Years Service Warranty: For wood louse (Ghun) attack, Wood crack or band issue
N.B: The following service warranty will be applied after an analysis of the actual scenario by assuring our customer care of Paharika Furniture. Out of the above conditions, Paharika Furniture will provide service on a payment basis.
Requirement for a valid return:
- Proof of purchase (order number, invoice, etc)
- Reason for return has to be valid and return acceptance conditions are met (mentioned below)
Valid conditions and reasons to return an item:
- Delivery of wrong product.
- Delivery of defective product.
- Delivery of the products with missing parts.
- Incorrect content / misinformation
N.B: Product Fabric may not be same due to unavailability of the fabric which is in the image on web.
Return / Replacement warranty may not apply in any of the following conditions:
- Damaged due to misuse of product.
- Incidental damage due to malfunctioning of product.
- Any consumable item which has been used or installed.
- Products customized of Fabric / Rexine or design.
- Damaged by wet floor / wall or pouring of liquid.
- Any damage / defect which are not covered under the manufacturer's warranty.